An A to Z Guide to the IRCTC eWallet

The Indian Railway Catering and Tourism Corporation (IRCTC), which is a subsidiary of the Indian Railways handling functions such as online ticketing processes, catering, and tourism continues to revolutionise the face of railways in India. In yet another development, the IRCTC has come up with the concept of eWallet for its website. Under the eWallet concept, customers may advance money to IRCTC and use the same later when they need to obtain the services of the IRCTC website at their own convenience. Get familiar with the finer points of IRCTC eWallet.

How to register for the eWallet?

Go to ‘Plan my travel section’ and select the option of ‘eWALLET registration’. After selecting this option, you need to furnish your PAN card number and deposit a fee of INR 250. This is a one time fee and is not refundable. The registration process also involves creation of a transaction password/PIN number.

How much does it cost?

Besides the registration fee of INR 250, you would be required to deposit a sum of at least INR 100 in your eWallet account. The maximum permissible limit is INR 5,000. The sum you deposit is non refundable only multiples of INR 100 are allowed for making the deposit. Every transaction you make through your eWallet involves a charge of INR 5.

How to Book through eWallet?

Once you finalise your journey, the eWallet will show up as an additional option for making the payment. You would be required to select this option and enter your eWallet transaction password. The payment would be deducted from your account, provided your account balance is higher than the price of the ticket. Once the payment is made, you would get a regular electronic ticket.

How does it Work?

Customers get a separate link with complete details such as payment history, eWallet deposit, and transaction history.

What is the cancellation policy?

If you cancel a ticket, the amount gets refunded to your eWallet account on the next day.

Are there any timings?

eWallet is not available from 8 am to 12 pm.

Does it save Money?

Yes, it saves payment gateway charges levied on tickets.

Does it save Time?

Yes, while making the payment, you save the time that you otherwise spend on making the transaction through other channels.